Say goodbye to missed calls and hello to fewer cancellations
When it comes to customer service, we’ve got your back.

- Answer your phone calls quickly and professionally.
- Assist members with their membership-related questions.
- Help resolve inquiries and issues in real-time.
- Give members a satisfying experience every time.
Preventing Membership Cancellations
In the world of car washes, rampant membership cancellations is a cause for concern. Why is that? Unanswered calls are a key factor. Research shows that 76% of car wash operators fail to answer customer calls. This frustrates customers, and results in high membership cancellation rates.

The Results
EverWash Assist's approach has led to a 42% decrease in cancellation calls within the first 90 days of our agents taking over the phones.
Time Period | Cancellation Calls | Reduction |
---|---|---|
Pre-EverWash Assist | 100% | 0% |
Post-EverWash Assist (90 days) | 58% | 42% |
Reduce Unlimited Membership Cancellations
