In honor of Women's History Month, EverWash's Max Pulcini recently spoke with Charlotte O'Connor, Membership Sales Manager for Town Wash Holdings. They discussed membership sales, customer service, and what it takes to succeed as a woman in the car wash industry.
Charlotte oversees four car wash unlimited clubs in Philadelphia, selling monthly memberships and providing training to others. She has become a familiar face at KC's Carwash and is a favorite among members and regulars.
In this interview, Charlotte shares her personal experiences as a stay-at-home mom who became a car wash professional. She explains how she connects with members at the wash, and how she's turned to other women in the car washing community to help continue to advance her career.
Enjoy the video below, and don't forget to like and subscribe to our YouTube channel for more.